RAYLANDS CLUBHOUSE – EVENTS UP-DATE
Opening Hours
Weds 6pm onwards
Friday 6pm onwards – food is served
Saturday 6pm onwards
Sunday 12pm – 4pm
Email: team@roundstonecaravans.com
Come and Discover this Small, Secluded Little Gem tucked away in Southwater!
Everybody is Welcome to use our on-site Clubhouse/Bar and come to Events.
PARK NEWS
Recycling
Please remember not to put carrier bags or bin bags in the blue lidded bins. Empty your recycling and put the bag in the green lidded bin please (general waste).
There are 2 additional black with blue lidded recycling bins by the toilet block, but these are specifically labelled for scrap metal and electrical appliances/cables (no fridges). There is also a black bin at the entrance labelled for cans/aerosols and a smaller wheelie bin for metal and electrical waste.
Speed
Please remember that there is a speed limit of 5 (five) miles per hour on site. We do have children visiting who can pop out of unexpected places and there are a lot of dogs on those retractable leads which, if the lock slips let them zoom out round blind corners, so please obey the limit to avoid accidents.
Dog Owners
Please pick up after your dog in the field.
URGENT NOTICE
As you may be aware Raylands Country Park is not connected to the mains sewerage system, our location is too remote to make this possible. We are therefore required to treat our own waste on site and make it safe to discharge into watercourse. Our old (Clinker Bed) system was extremely difficult to maintain and we were notified earlier this year by the Environment Agency that this would shortly become obsolete and non-compliant. Therefore as part of our continued development at Raylands, we have now installed a new (Klargester Enviosafe) sewage waste treatment system to the park.
The new treatment plant whilst extremely effective, relies heavily on the build up of ‘friendly’ bacteria to break down the waste and work efficiently to produce safe readings. The introduction of potent chemicals or greasy/fatty deposits can affect this bacteria from forming and doing its job properly.
We must therefore request that all detergents, cleaning agents i.e. bleach, toilet cleaners, washing powders are replaced with environmentally friendly substitutes. In addition, oil or fat discarded from cooking must not be poured down the sink and should be stored and disposed of correctly. Sanitary products & wet wipes must also be treated with the same care and must never be flushed down the toilet.
There are a number of environmentally friendly substitutes available and to assist this transition to using greener cleaning agents. These are widely available in Supermarkets and we will be selling some of these products at Reception.
It is essential that all holiday home owners and their visitors strictly adhere to these rules. Failure to do so will cause the plant to fail and would affect your services. We will be amending the Park Rules to reflect these changes.
Thank you in advance for your cooperation in this matter.
GENERAL INFORMATION
Clubhouse Opening Times
Wednesday Bar 6pm onwards
Friday Bar and Food 6pm onwards
Saturday Bar 6pm onwards
Sunday Bar 12pm to 4pm
Don’t forget that purchasing laundry tokens and ordering/paying for gas can all be done in the Clubhouse when it’s open.
Gas
Please be aware that gas orders must be placed 9am & 4pm to ensure delivery and must be paid for in advance. Orders will not be delivered outside of this allocated time frame. Gas consumption is the responsibility of the caravan owner to monitor, therefore we recommend that as soon as you switch to another bottle you order a replacement to ensure you never run out completely. Where the gas is piped in LPG, we will read the meter and invoice at the end of season.
Electricity
All our holiday homes are individually metered and read once per year. We would be grateful if you settle the balance at the end of the season, a small service charge is issued with the annual invoice.
Contacts
Please note that if you have any queries/concerns on the Park, in the first instance please speak to one of the Wardens on site. The Wardens details can be found on the main notice board. Please use these numbers out of hours in an emergency ONLY. You may also contact the Head Office at Roundstone Caravan Depot on 01403 730218. The Park Manager can be contacted on this number too.
Drain Down Facility
For a small fee, we offer a no obligation drain down service where we will endeavour to protect your holiday home from frost when not in use during the Winter season.
Holiday Home Maintenance Services
If you would like your caravan washed, or even the tow bar painted, this can be arranged through our warden Ben. He can even add extra insulation underneath your holiday home to keep you nice and cosy in those cold months!
Decked Balconies
You may arrange through our supplier to have a balcony or skirting added to your holiday home. You must receive permission from us to do this so that we can ensure that balconies adhere to terms of our site licence and all fire regulations. We use one supplier (Everlast Decking Solutions) in order to keep the park looking uniform. The balconies have proved to be very popular and in some instances can almost double the living space of your holiday home.